Privacy Policy

BusinessAIMD LLC (“BusinessAIMD,” “we,” “us”) provides AI consulting to small businesses in Northeast Ohio. This policy explains what information we collect, why we collect it, and what we do with it. We have tried to write it in plain language rather than legalese.

Information we collect

What you send us through this site

The consult form is the only place this site collects information. When you submit it, we receive the details you choose to enter:

• Your name and business name
• Your email address, and your phone number if you provide one
• The business problem you describe and the categories you select

Please do not send personal health information, patient information, or other sensitive personal data through this form. The form is for business questions. If you send information of that kind anyway, we will delete it.

Information collected automatically

This site is a static website. We do not run advertising trackers, and we do not use cookies to build a profile of you. Our hosting provider records standard server logs, including IP address and browser type, for security and reliability.

Phone calls and text messages

If you become a client and we operate a call-handling or missed-call text-back service for your business, we process call metadata such as the calling number, the time of the call, and whether the call was answered, along with the contents of messages sent through that service.

Text messaging

Our service sends automated text messages on behalf of businesses that hire us. This section explains how that works.

• Consent. We send a text message to a caller only after that person has called the business directly. Calling the business is what starts the conversation. We do not buy phone number lists, and we do not send marketing texts to people who have not contacted the business first.
• What we send. A short reply letting the caller know their call was missed, and how to get help.
• Frequency. Message frequency varies and depends on how often you contact the business. Most people receive one message per missed call.
• Opting out. Reply STOP to any message to stop receiving them. Reply HELP for help, or email us at info@businessaimd.com.
• Costs. Message and data rates may apply. We do not charge you for these messages.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.

How we use information

We use what you send us to:

• Reply to you and prepare for the free Business Check-Up
• Deliver and support services you have hired us to provide
• Keep records required for accounting, tax, and legal obligations

We do not sell your information

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing. Mobile phone numbers and text messaging consent are never sold or shared with third parties or affiliates for marketing purposes.

Service providers

We rely on a small number of vendors to operate. They process information only as needed to provide their service to us:

• Formspree delivers the consult form to our inbox
• Fastmail hosts our email
• Vercel and Cloudflare host and serve this website
• Twilio carries phone calls and text messages for client services

How long we keep information

We keep consult requests for as long as needed to respond and to maintain ordinary business records, and delete them when they are no longer needed. You can ask us to delete yours sooner.

Your choices

You can ask us to tell you what information we hold about you, correct it, or delete it. Email info@businessaimd.com and we will respond within a reasonable time. You can stop text messages at any time by replying STOP.

Security

We use reputable providers and limit access to information to those who need it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

This site and our services are for businesses. They are not directed to children under 13, and we do not knowingly collect information from them.

Changes

If we change this policy we will update the date at the top of this page. Material changes will be noted here.

Contact

BusinessAIMD LLC
Email: info@businessaimd.com
Serving Greater Cleveland and Northeast Ohio

Registered agent for service of process:
InCorp Services, Inc.
9435 Waterstone Blvd, Ste 140-300
Cincinnati, OH 45249

Email is the fastest way to reach us. The address above is our registered agent for legal service of process, not a mailing address for general correspondence.